Privacy notice (DRAFT)
What this notice will cover
The final notice will explain, in plain words:
- who is responsible for your personal data, and how to contact them;
- what we collect about landlords, tenants, contract-holders, guarantors and contractors, and why;
- the legal basis for each use, including checks the law requires, such as Right to Rent;
- who we share it with, such as deposit schemes, referencing and payment providers;
- how long we keep it, and how we keep it safe;
- your rights, including to see, correct or delete your data, and to complain to the Information Commissioner's Office.
Cookies
We only use cookies that are strictly necessary: to sign you in and keep your account secure (set by our sign-in provider, Clerk), and to remember a choice you made on the site, such as which home you are looking at. None is used for advertising or to track you across other sites. We do not use analytics or marketing cookies, so we do not ask for cookie consent. If that ever changes, we will ask you first and you will be able to say no.
Deposit protection
Deposits are protected with a government-approved scheme. This is what we send to it.
If you are a tenant
When we protect your deposit, we send details of you, your deposit and your tenancy to mydeposits, run by Tenancy Deposit Solutions Ltd. This includes names and contact details, the property address, the tenancy dates, the rent and the deposit amount. Tenancy Deposit Solutions Ltd may also use this information for its own purposes, as its own privacy notice explains.
This wording is awaiting review by our legal adviser. Privacy notice
If you are a landlord
When we protect a tenant’s deposit, we send details of you, your tenants, their deposit and the tenancy to mydeposits, run by Tenancy Deposit Solutions Ltd. This includes names and contact details, the property address, the tenancy dates, the rent and the deposit amount. Tenancy Deposit Solutions Ltd may also use this information for its own purposes, as its own privacy notice explains.
This wording is awaiting review by our legal adviser. Privacy notice
Until the final notice is published, none of the points above should be read as a commitment.
Questions in the meantime: ask the eXp Property Management agent you are dealing with.